Profile Image
Profile Image
Profile Image

How universities are using theRACK

International Student Guide

Build a mobile-first handbook for international students already on campus. Rules, services, support and key contacts in one branded link.

Business dashboard showing revenue, deals, customer list, growth chart, and new activity.

What is an international student handbook?

What is an international student handbook?

An international student guide is a reference for enrolled international students. It covers academic rules, visa compliance, wellbeing services, accommodation policies and how to get help with anything from banking to healthcare. One live link, updated centrally by student services, replacing the static PDF handbook most institutions still issue once a year.

In-life student support is where retention is won or lost. International students who cannot find an answer drop out, defer or churn into negative reviews. theRACK turns the handbook into a phone-first, updateable resource.

Inside a student handbook

Everything an international student needs once they arrive

Rules, services, support and contacts.

Inside a student handbook

Everything an international student needs once they arrive

Rules, services, support and contacts.

Inside a student handbook

Everything an international student needs once they arrive

Rules, services, support and contacts.

Academic and visa essentials

Academic regulations, attendance rules, assessment policies and visa compliance in plain language. Update easily when rules change.

Wellbeing and pastoral

Mental health, GP services, counselling, faith spaces and disability support. Where to go, what to expect and who to contact.

Money, housing and life admin

Banking, council tax, transport, accommodation rules, parcel collection and the daily questions student services answers a thousand times a year.

Retention graph with user return notifications for analyzing feature effectiveness.

Verified student voices

Embed video and text from current students who have navigated the same questions. Verified Why i Study Here tiles drop alongside your institutional content.

See it live

See a live student handbook

Click through to live international student handbooks built by real universities on theRACK.

Why theRACK for student handbooks

Why student services pick theRACK for their handbook

Six reasons student services teams choose theRACK over PDF handbooks.

Mobile-first

Built for phones first. Fast loading, scalable type, no PDF zoom-and-pan.

Update once, applied everywhere

Change a fee, deadline or detail in one place. Every link updates instantly.

Engagement analytics

See which sections students actually use. Build the handbook around real questions and reduce repeat enquiries to your team.

Multilingual built in

Publish in any language with localised imagery and CTAs. No print runs, no extra agency fees.

Done for you

Design, build and updates handled by our team. Access to designers, developers and ongoing support included.

Embeddable everywhere

Drop into offer-holder emails, applicant portals or country-specific arrival pages. One link, all channels.

The process

How we build your student handbook

Getting started with theRACK is straightforward

The process

How we build your student handbook

Getting started with theRACK is straightforward

The process

How we build your student handbook

Getting started with theRACK is straightforward

1. Book your demo

See how theRACK can work for your institution. We'll walk through your specific needs and show you exactly what's possible.

Logos of tools outward, illustrating easy integration with no engineering required.

2. We build it with you

Our team sets up your digital prospectus fully branded to your institution. You provide the content, we handle the rest.

Gauge showing levels of user engagement, with tags for high and low engagement percentages.

3. Go live

Publish to your website, share with prospects, and start tracking engagement from day one. Real results, measurable from the start.

Envelope containing recommendations like “Fix churn spike” and “Action,” symbolizing actionable insights.

FAQ's

Frequently asked questions about international student handbooks

FAQ's

Frequently asked questions about international student handbooks

FAQ's

Frequently asked questions about international student handbooks

What is an international student handbook?

An international student handbook is an in-life support publication for enrolled international students. It covers visa compliance, academic policy, support services, accommodation, careers, mental health resources and key contacts, all kept current on theRACK.

How is an international student handbook different from a prospectus?
Can a handbook be updated throughout the year?
What content belongs in an international student handbook?
How do digital handbooks reduce admin queries from students?

Lets talk!

Book a Demo

We will be in contact within 24 hours.